Think back to the best gift you ever got. Not the biggest or priciest, but the one that made your heart pop every time you think back. We make it happen for you! Customize a word/phrase that expresses your truest feelings or reminds you of someone special. Wear it close to your heart or gift it to someone you love and care about. 

• This design features a sliding Morse code message on a 1.2mm cable chain. 
• Available in 14k gold filled and rose gold. 
• A complementary jewelry gift box. 
• Made-to-order and handcrafted in the U.S. 

CANCELLATION:
• Cancellation or change request must be communicated within 12 hours of placing an order. Please email hello@casouls.com or reach out here. Once custom work has started, it cannot be cancelled.

RETURN:
• All custom pieces are personalized and hand-crafted to order. Custom Orders are FINAL.
• Pre-made message items are returnable. Please reach out to us for authorization prior to return

More on return/exchange here.

EXCHANGE:
• Exchange eligibility on custom pieces will be determined on a case by case basis. Usually we will have to re-work on the custom piece if there is a need for exchanging.
• Pre-made message items are exchangeable. Please reach out to us for instructions on how.

More on repair/modification here.

Current processing time is 3-5 business days. Please email hello@casouls.com or reach out here if you need to receive your order fast.

DOMESTIC SHIPPING:
• Free Standard shipping: 4-7 business days.
• Priority shipping: 3-5 business days.
• Express shipping: 1-2 business days.

CANADA SHIPPING:
• Standard shipping: 7-12 business days.
• DHL Express shipping: 3-6 business days.

OTHER COUNTRIES SHIPPING:
• Go here to learn more about international shipping.