Think back to the best gift you ever got. Not the biggest or priciest, but the one that made your heart pop every time you think back. We make it happen for you! Customize a word/phrase that expresses your truest feelings or reminds you of someone special. Wear it close to your heart or gift it to someone you love and care about. 

• This design features a customizable Morse code message and a Swarovski channel birthstone on a curb chain.
• Option to add a second birthstone. Please go here to request & pay for it. 
• Available in sterling silver and 14k gold filled.
• Made-to-order and handcrafted in the USA.
• Please note: the end tag on the extender is being discontinued and won't be attached on all our products.

CANCELLATION:
• Cancellation or change request must be communicated within 12 hours of placing an order. Please email hello@casouls.com or reach out here. Once custom work has started, it cannot be cancelled.

RETURN:
• All custom pieces are personalized and hand-crafted to order. Custom Orders are FINAL.
• Pre-made message items are returnable. Please reach out to us for authorization prior to return

More on return/exchange here.

EXCHANGE:
• Exchange eligibility on custom pieces will be determined on a case by case basis. Usually we will have to re-work on the custom piece if there is a need for exchanging.
• Pre-made message items are exchangeable. Please reach out to us for instructions on how.

More on repair/modification here.

Current processing time is 3-5 business days. Please email hello@casouls.com or reach out here if you need to receive your order fast.

DOMESTIC SHIPPING:
• Free Standard shipping: 4-7 business days.
• Priority shipping: 3-5 business days.
• Express shipping: 1-2 business days.

CANADA SHIPPING:
• Standard shipping: 7-12 business days.
• DHL Express shipping: 3-6 business days.

OTHER COUNTRIES SHIPPING:
• Go here to learn more about international shipping.